After a Death
We are here to help you every step of the way.
Nothing can fully prepare you for the death of a loved one. It’s completely normal to feel lost and unsure what to do next. We’re here 24/7 to guide and support you with care and compassion.
You don’t have to know what to do right now.
Call us any time on 01723 501027 — we will guide you through every step.
What Happens When Someone Dies
Below is clear information on what usually happens in different situations. We can take care of the practical arrangements whenever you’re ready.
If Someone Dies in Hospital, Care Home or Hospice
A member of staff will contact a doctor to certify the death and issue the Medical Certificate of Cause of Death. Once this is done, we can gently move your loved one into our care at the Chapel of Rest.
The hospital or care home will let you know when and where you can collect the certificate.
When someone dies at home:
Contact the deceased’s GP surgery or out-of-hours service to arrange for a doctor to attend and certify the death. Once certified, you can contact us at any time — day or night.
Some families prefer us to come straight away, others like a little more time at home. We will always respect your wishes.
If Someone Dies in a Public Place
The police and ambulance service are usually called. In most cases they will arrange for the deceased to be taken to the nearest mortuary. The death will normally be referred to the Coroner.
We work closely with the Coroner’s Office and will keep you fully informed throughout.
If Someone Dies Overseas
Procedures vary by country. Please contact us as soon as possible and we will guide you through the necessary steps and paperwork.
The Medical Certificate of Cause of Death
In most cases a doctor will issue a Medical Certificate of Cause of Death so the death can be registered. However, the doctor must refer the death to the Coroner if:
- The death was sudden and unexplained
- The cause of death is unknown
- The death was violent, unnatural or the result of an accident
- The death occurred in custody or state detention
- The person had not been seen by a doctor recently
Need help or more information? We’re here to explain everything clearly and support you through the process.
Our Chapel of Rest in Scarborough
Just 30 metres from our head office, our Chapel of Rest provides a peaceful, private space for you to spend time with your loved one.
You are welcome to visit at a time that suits you. We can also arrange a private viewing or a short service if you wish.
We’re here for you 24 hours a day, 7 days a week.
Further Helpful Information
Registering a Death
Everything you need to know about registering a death in the UK — including what documents are required, where to go, and typical timescales.
The Coroner
When a death is referred to the Coroner and what this means for you and your family. Clear guidance on the process and how we can support you.
Who to Inform
A helpful checklist of the people and organisations you may need to contact after a death, from banks and utilities to government departments.
Head Office:
Sherwood House, 119 Victoria Road, Scarborough, North Yorkshire, YO11 1SP
Chapel of Rest:
6/8 Sherwood Street, Scarborough North Yorkshire, YO11 1SR
Opening Times:
Monday - Friday: 9am - 5pm
Saturday: By appointment only
G. Roberts Independent Family Funeral Directors is a trading name of Roberts Funerals Limited (13997620)